Shipping policy
- Please note that the official working hours of Aloha Company are from Sunday to Thursday, with the exception of (Official holidays).
Rules for Standard shipping centers:
Area |
Service Coverage |
Delivery Time |
Cairo |
Cairo & Giza. |
3 Days |
Outside Cairo |
Obour, 10 th of Ramadan, Badr, Al Shorouk, Al Sadat & Qalyob. |
3 Days |
Alexandria. |
Alexandria. |
3 Days |
Delta |
Banha, Delta ( Qaliyobia, Minoufiya, Sharqiya, Gharbia, Daqahliya, Damietta and Kafr el Sheikh ) & Canal Gov.( port Said, Ismailia and Suez ), Fayoum. |
4 Days |
Upper Egypt 1 |
Beni Suef, Miniya, Assiut. |
5 Days |
Upper Egypt 2 |
Sohag & Qena. |
5 Days |
Touristique |
Red Sea, North Coast, Matrouh, Luxor & Aswan. |
5 Days |
Remote Areas |
- New Valley, North Sinai, South Sinai, Abu Simbel, Marsa Alam, Salloum ,Halayeb & Shlateen. |
5 Days |
Other |
- Oases other towns and villages outside main city limits |
5 Days |
Notes
- These rules apply to all products, whether they are available inside Aloha warehouses or those that will be received from their Suppliers.
- Please Note that, there is an additional service in shipping is available on some of the products that offered.
Rules About Shipping centers:
- - The Shipping time starts from the day of the request until the first attempt by one of the shipping company employees, in order to the product has been delivered.
- - The Shipping time starts from (10:00 am to 6:00 pm) Sunday to Thursday.
-The product must be ordered before the hour (1:00 pm), otherwise the time for the delivery date will be extended to an additional working day.