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Warranty Policy
- How do I know if my product is under warranty?
- Aloha Works with the best suppliers and sellers to provide us with the best professional products that fit our customer's needs.
- Warranty is available on selected brands and products.
How can I benefit from my warranty and what are the conditions?
You can benefit in the following cases:
- -Aloha provides you with a return or exchange within 14 days after delivery.
- - In Case of that more than 14 days have passed from the date of the bill, you can in this case contact the center of the warranty service provider and you can benefit from it. According to the product, Aloha doesn’t bear any damage or additional costs as it is not responsible, and in these cases you can refer to the warranty center of the product name.
How can I get the warranty service?
- Please send the product directly to the respective service center stated on the warranty card.
Where are the service centers?
- Some data may differ according to the updates of each agent, please Follow the service center details on this warranty card including the products. If there isn’t a warranty card, please check the product packaging for more information.
Brand
Category
Service Center
Phone Number
HOHO
Appliances
HOHO
201118095555
EGA
Appliances
EGA
201221890670
ATA
Appliances
ATA
201022216602
Fresh
Appliances
Fresh Electric
19089
Fresh
Appliances
Fresh Electric
19089
Tornado
Appliances
Elaraby Group
19319
Tornado
Appliances
Elaraby Group
19319
Jac
Appliances
ElHandasia Group
19332
Braun
Beauty & perfumes
Minlo
16016
Cell 1
Beauty & perfumes
Minlo
16016
Dell
Computing
Redington
19375
Dell
Computing
Quest
01229191935 - 02 33350769 - 02 37490829
HP
Computing
Metra
01112307972 - 02 33034319 - 02 33045304
HP
Computing
Mas EGY
33366886
Lenovo
Computing
Redington
19375
Lenovo
Computing
Mas EGY
33366886
Kingston
Computing
ECS Distribution
201066670832
Toshiba
Computing
ECS Distribution
201066670832
Sandisk
Computing
ECS Distribution
201066670832
Xiaomi
Phones
Xiaomi Service Center
19954
Samsung
Phones
SKY disty service center
19759
Samsung
Phones
I2
19606
Samsung
Phones
Kanawat
02 23893306/ 07/ 08/ 09/ 10
Samsung
Phones
MTI
19460
Realme
Phones
Oppo Service Center
02 22604509
Tecno
Phones
Carl care / Tecno Service Center
19538
apple
Phones
Tradeline /Alsafy
02 25365055/02 26902250
Huawei
Phones
Union Group
02 44 820 645, 6,7,8,9
Oppo
Phones
Oppo Service Center
02 22604509
Infinix
Phones
Carl care
19538
honor
Phones
Raya
19345
Alcatel
Phones
Redington Egypt
02 26712273
Lenovo
Tablets & Accessories
Redington Egypt
02 26712273
HOHO
TVs, Audio and Video
HOHO
201118095555
Samsung
TVs, Audio and Video
Samsung Egypt
16580
Jac
TVs, Audio and Video
El Handia group
19332
ATA
TVs, Audio and Video
ATA
201022216602
LG
TVs, Audio and Video
LG Egypt
19028
Lenovo
Laptops, hard drive and printers
Redington
19375
HP
Laptops, hard drive and printers
MAS EGY
02 33367789
canon
Laptops, hard drive and printers
Silicon21
02 24050011
Seagate
Laptops, hard drive and printers
Brothers Computer
02 224547315
Lenovo
Laptops, hard drive and printers
MAS EGY
02 33367789
Tank
Home & living
Minlo
16016
Delonghi
Home & living
Acti
201111158108
Kenwood
Home & living
Acti
201111158108
Samsung
Home & living
Samsung
16580
Toshiba
Home & living
Alaraby
19319
Sharp
Home & living
Alaraby
19319
Tornado
Home & living
Alaraby
19319
Fresh
Home & living
Fresh
19059
Zanussi
Home & living
Zanussi
19999
Tefal
Home & living
Sebgroup
16611
Moulnix
Home & living
Sebgroup
16611
carino
Home & living
Sadko
02 24577460
Kriazzi
Home & living
Sadko
19091
whitepoint
Home & living
Elabd
19595
Gree
Home & living
Tiba
16315
Mediatech
Home & living
Mediapro
201063873335
Touch
Home & living
Touchelzinokki
02 244812411-2
Home
Home & living
Home
02 222673738
passap
Home & living
Tredco
16898
Nouval
Home & living
Nouval
02 222402030
one click
Mobiles
Oneclick
201000780666
Infinix
Mobiles
Carlcare
19538
Techno
Mobiles
Carlcare
19538
itel
Mobiles
Carlcare
19538
Snooker
Mobiles
Carlcare
19538
HTC
Mobiles
Jovitronix
19482
Vsun
Mobiles
IBS
19427
Blackview
Mobiles
IBS
19427
LG
Mobiles
LG
19410
Zentality
Mobiles
Dotronic
20229248755 \ 01016663865
Apple
Mobiles
Al Safy
02 37628391
Xiaomi
Mobiles
Al Safy
02 37628391
Techno
Mobiles
Al Safy
02 37628391
Sony
Mobiles
IBS
19427
Sony
Powerbanks
IBS
19427
Hauwei
Phones
Raya
19900
Nokia
Phones
Raya
19900
Lenovo
Phones
Raya
19900
- In this case, you can refer to the service center for the product and Aloha hasn’t responsible for that.
- - In this case, you can go or contact the nearest service center by the manufacturer of the product to ensure a better quality of Repair. - know the terms and conditions of its payment. - Aloha hasn’t responsibility, as all products refer to their agent and their warranty terms.
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